Privacy Policy MM Business and Tax Consultancy

Last updated: 1 January 2026

At MM Business and Tax Consultancy, we are committed to protecting your privacy and handling your personal data responsibly and securely. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website (www.taxpaymentserviceslimited.com), contact us, submit an enquiry, or engage our services.

We act as the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). We comply fully with these laws and are dedicated to transparency.

1. Information We Collect

We may collect the following types of personal data:

  • Identity and Contact Information — Name, company name, job title, email address, phone number, postal address (e.g., via contact/enquiry forms, email correspondence, or when you request a consultation).
  • Business and Financial Information — Details relevant to tax, VAT, accountancy, or tax relief claims (e.g., company registration details, financial summaries, or historical tax data) — provided only when you engage us as a client.
  • Technical Data — IP address, browser type, device information, pages visited, time/date of access, and usage patterns (collected automatically via cookies and similar technologies — see our Cookie Policy).
  • Communication Data — Any information you voluntarily provide in messages, forms, emails, or calls.

We do not collect special category data (e.g., health, race, or political opinions) unless strictly necessary for legitimate tax/accountancy services and with your explicit consent or another valid legal basis.

2. How We Collect Your Data

We collect data directly from you when you:

  • Use our website contact/enquiry form
  • Email, call, or meet us
  • Engage our professional services (tax returns, VAT advice, accountancy, tax relief/VAT reclaims)

We may also receive data indirectly from third parties (e.g., referrals) or through website analytics tools.

3. How We Use Your Data (Purposes and Lawful Basis)

We process your personal data only when we have a lawful basis under UK GDPR. The main purposes and bases include:

  • To respond to enquiries and provide information — Legitimate interests (responding to potential clients) or steps towards a contract.
  • To provide our professional services (tax returns, VAT issues, accountancy, reclaiming tax reliefs/VAT, AI-powered tax analysis) — Performance of a contract or legitimate interests (delivering expert advisory services).
  • To comply with legal/regulatory obligations — Legal obligation (e.g., HMRC requirements, anti-money laundering rules, professional standards).
  • To improve our website/services and for analytics — Legitimate interests (understanding user needs, site performance).
  • Marketing/communications — Consent (where required) or legitimate interests (e.g., sending updates on tax changes like the 40% First-Year Allowance).

We do not use automated decision-making or profiling that produces legal effects.

4. Sharing Your Data

We may share your personal data with:

  • Professional advisers (e.g., accountants, lawyers) where necessary for service delivery.
  • IT/cloud service providers (e.g., secure hosting, email platforms) acting as data processors under strict contracts.
  • HMRC or other regulatory authorities when legally required.
  • Third parties only with your consent or as required by law.

We do not sell your data. Any international transfers (if any) use appropriate safeguards (e.g., UK-approved mechanisms).

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or damage, including encryption, access controls, and regular reviews.

6. Data Retention

We keep personal data only for as long as necessary:

  • Enquiry data — up to 12 months if no engagement.
  • Client data — typically 6–7 years after relationship ends (to meet tax/professional record-keeping requirements).
  • Website analytics — up to 2 years (or as per cookie settings).

After this, data is securely deleted or anonymised.

7. Your Rights Under UK GDPR

You have the following rights (subject to certain conditions):

  • Access your data
  • Rectify inaccurate data
  • Erase data (right to be forgotten)
  • Restrict processing
  • Object to processing (including for marketing)
  • Data portability
  • Withdraw consent (where consent is the basis)

To exercise any right, contact us at the details below. We usually respond within one month.

You can also complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.

8. Cookies and Similar Technologies

Our website uses cookies for functionality, analytics, and performance. For details, see our separate Cookie Policy [link to Cookie Policy].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

MM Business and Tax Consultancy, 449 West Green Road, London, England, N15 3PL Email: contact@mmbusinessandtaxconsultancy.com Phone: +44 (0)20 4620 4325

Your trust matters to us. We are committed to safeguarding your privacy while delivering expert tax advisory, VAT, accountancy, and reclaim services to businesses across the UK.